0731 876 356 ORDER INFO
Mon-Fri, 09 - 17

How to order?

Online order

Ordering procedure is very simple and it doesn't require user registration. Select the items you want, add them to cart, fill in the form (all fields are mandatory) and complete your order. Online orders confirmation will be made with an automatic message delivered to the user's indicated email address.

 

Telephone order

You can also place your order by phone using the number 0746.353.623, Monday to Friday from 10:00 to 17:00. You will need to provide us with the necessary shipping information: name, surname, address, telephone number, item's codes along with the description and quality.

 

Email order

To purchase the desired item by email, contact us at office@vendajewelry.com. Please make sure you include the following information in your email: name and item code, your full name, shipping address, and a telephone number. The VendaJewelry team will contact you at the shortest to confirm your order.

  • If you would like the invoice to be made on a legal person, please include your company's billing information.
  • You will receive the invoice along with the products, inside the package.

 

Services

  • each product has real images, a short description and the final price in you desired currency.
  • all prices on our website include taxes.
  • before completing the purchase, you can view the final value of your transaction in the desired currency. There is no minimal order, but still for national (RO territory) orders smaller than 150 ron, the shipping taxes of 15 ron will be borne by the customer. For all orders with delivery anywhere outside Romanian territory, the shipping cost will be borne by the customer, if there is no specific information that VendaJewelry.com will borne these costs
  • telephone and email orders will be validated only after confirmation through email address or phone number indicated by the customer.
  • the order shipment will be made in 1 - 3 days time after validation, through fast courier service.
  • orders placed during weekend or national holidays will be processed in the very next working day.
  • the order is considered contract and is subject to the law. Orders placed by customers who didn't collect the packages will be automatically cancelled, and an advance payment will be required by case!
  • the user will have access to his shopping background by accessing his account.
  • any request from customers will be processed and/or communicated to authorized personnel for shortest time solving.